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FORUMS FOR REDRESSAL OF CONSUMERS GRIEVANCES |
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Paschim Gujarat Vij Company Limited has
constituted forums for redressal of grievances of consumers as per provisions of section 42(5) of electricity act-2003
and as per provisions of "Establishment of forum for redressal of
grievances of consumers regulations" enacted and notified vide
notification no 4 of 2004 by Gujarat Electricity Regulatory Commission
as well as notification of power ministry of India dated 8th
june-2005. Prime
function of company is distribution of electricity under the licensed
area of Saurashtra and Kuchchha. Looking to the wideness of area
covered by the company and for the convenience of our valued consumers,
company has constituted 3 Forums for quick disposal of consumers'
grievances. The details of members, address contact information
about all the 3 forums are as under. (Details is as on 29/08/2008) |
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FORUM - 1
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DRESS |
" PASCHIM GUJARAT VIJ SEVA SADAN
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REGISTERED & CORPORATE OFFICE |
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OFF. NANA MAVA MAIN ROAD, |
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LAXMINAGAR, |
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RAJKOT - 360004 |
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PHONE |
0281-2380425 / 2380427 |
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FAX |
0281-2380428 |
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E-MAIL |
cgrfrajkot.pgvcl@gebmail.com |
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CHAIRMAN |
SHRI M.B.JADEJA, CE (Tech), PGVCL CORPORATE OFFICE, RAJKOT |
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MEMBERS |
SHRI M.A. MANDHRA, INDEPENDENT MEMBER
SHRI K.S.MALKAN,GM(F&A),PGVCL CORPORATE OFFICE, RAJKOT |
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CONVENER |
SHRI K.D.VIRADIA , Supdt.Acct.(Tech) PGVCL CORPORATE OFFICE, RAJKOT |
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AREA |
FOR CONSUMERS OF RAJKOT-CITY, RAJKOT-RURAL, MORBI, JAMNAGAR, JUNAGADH & PORBANDAR
CIRCLES |
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FORUM - 2 |
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ADDRESS |
PASCHIM GUJARAT VIJ COMPANY LTD. |
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ZONAL OFFICE |
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OLD POWER HOUSE COMPOUND |
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CHAVADI GATE |
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BHAVNAGAR |
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PHONE |
0278-2521760/61/62 |
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FAX |
0278-2521763 |
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E-MAIL |
cgrfbhavnagar.pgvcl@gebmail.com |
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CHAIRMAN |
SHRI K. M. BHUVA, Addl. CE , ZONAL OFFICE, BHAVNAGAR |
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MEMBER |
SHRI J. V. PRAJAPATI, INDEPENDENT MEMBER, OUTSIDER |
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CONVENER |
SHRI M. B. JOSHI, I/C DY.C.A.O.,ZONAL OFFICE, BHAVNAGAR |
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AREA |
FOR CONSUMERS OF BHAVNAGAR, BOTAD, SURENDRANAGAR & AMRELI CIRCLES. |
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FORUM - 3 |
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ADDRESS |
OFFICE OF ACE, PGVCL, ZONAL OFFICE, BHUJ |
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POWER HOUSE COMPOUND |
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HOSPITAL ROAD |
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BHUJ (KUTCH) - 370001 |
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PHONE |
02832-223032 |
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FAX |
02832-223033 |
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E-MAIL |
cgrfbhuj.pgvcl@gebmail.com |
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CHAIRMAN |
SHRI J.B. PAREKH,ACE, ZONAL OFFICE, BHUJ |
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MEMBER |
SHRI H.A. GADHAVI, INDEPENDENT MEMBER |
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CONVENER |
SHRI B.N. THAKAR, SUPDT.ACCTS., ZONAL OFFICE, BHUJ |
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AREA |
FOR CONSUMERS OF BHUJ DISTRICT |
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PASCHIM GUJARAT VIJ CO. LTD. CORPORATE OFFICE RAJKOT
CONSUMER GRIEVANCE REDRESSAL FORUM - RAJKOT |
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| MONITORING REPORT OF 2ND QUARTER -2010/11 ( JUL-SEP-2010) |
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| SR. NO. |
PERTICULAR |
DETAIL |
| 1 |
Year |
2010 |
| 2 |
Quarter |
2nd Quarter of Year-2010-11 (July-10 To Sep-10) |
| 3 |
Name of Licenses |
Paschim Gujarat Vij Co. Ltd., |
| 4 |
Name Of CGRF |
Rajkot Forum
PGVCL ; Corporate Office ; Laxminagar, Nana Mava Road, Rajkot-3
E-mail : forum.pgvcl@gebmail.com
Phone no.0281-2380425 / 27 Fax:0281-2380428 |
| 5 |
No of CGRF |
Rajkot Forum of PGVCL |
| 6 |
Detail of Member |
| 6.1 |
Chairman |
Shri M.B.Jadeja (Chief Engineer)
PGVCL ; Corporate Office- Rajkot
E-mail : cetech.pgvcl@gebmail.com
Phone no.0281-2380425 / 27 Fax:0281-2380428 Mob No. : 9925212971
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Convener |
Shri K.D.Viradia (Superintendent of Accounts)
PGVCL ; Corporate Office- Rajkot
E-mail : forum.pgvcl@gebmail.com
Phone no.0281-2380425 / 27 Fax:0281-2380428
M.No.: 9925213967 |
| 6.3 |
Member |
Shri M.A.Mandhra
PGVCL ; Corporate Office- Rajkot
M No.:9825273518 |
| 7 |
Details of Grievances Disposed of during 2nd QTR (July-10 to Sep-10 ) by RAJKOT CGRF |
| 7.1 |
No. of Grievances outstanding at the close of previous Quarter(QTR-1st of Apr to June of 2010-11) |
14 |
| 7.2 |
No. of Grievances received during this Quarter (QTR-2nd of July to Sep of 2010-11) |
53 |
| 7.3 |
No. of Grievances disposed during this Quarter (QTR-2nd of July to Sep of 2010-11) |
60 |
| 7.4 |
No.of Grievances pending at the end of Quarter (QTR 2nd of July to Sep of 2010-11) |
07 |
| 7.5 |
No.of Grievances pending which are older then two months |
07 |
| 7.6 |
No. of sitting of CGRFs in this Quarter (QTR 2nd of July to Sep of 2010-11) |
01 Sitting On 25-08-2010 , 10 case heared and disposed by Forum Committee |
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PASCHIM GUJARAT VIJ CO. LTD.ZONAL OFFICE BHAVNAGAR
CONSUMER GRIEVANCE REDRESSAL FORUM-BHAVNAGAR |
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| MONITORING REPORT OF 2nd QUARTER -2010/11 ( July-Sep-2010) |
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| SR. NO. |
PERTICULAR |
DETAIL |
| 1 |
Year |
2010 |
| 2 |
Quarter |
July-10 To Sep-10 |
| 3 |
Name of Licenses |
Paschim Gujarat Vij Co. Ltd., |
| 4 |
Name Of CGRF |
PGVCL ; Zonal Office ; Bhavnagar
Old Power House Compound Chavdi Gate.
E-mail : forumbhavnagar.pgvcl@gebmail.com
Phone no.0278 2521760/61/62 Fax:0278-2521763 |
| 5 |
No of CGRF |
Bhavngar Forum of PGVCL |
| 6 |
Detail of Member |
| 6.1 |
Chairman |
Shri K.M Bhuva ( Addl.Chief Engineer)
PGVCL ; Zonal Office- Bhavnagar.
E-mail :ace-wbzone@gebmail.com
PH- M-9879618766 |
| 6.2 |
Convener |
Shri M.B Joshi (I/C. Dy.CAO)
PGVCL ; Zonal Office- Bhavnagar.
E-mail dcao-wbzone@gebmail.com
PH- M-9687662564 |
| 6.3 |
Member |
Shri J,V Prajapati
PGVCL ; Zonal Office- Bhavnagar.
PH- M-9909152533 |
| 7 |
Details of Grievances Dispose of by BHAVNAGAR CGRF |
| 7.1 |
No. of Grievances outstanding at the close of previous Quarter |
24 |
| 7.2 |
No. of Grievances received during the Quarter |
25 |
| 7.3 |
No. of Grievances disposed during the Quarter |
32 |
| 7.4 |
No.of Grievances pending at the close of Quarter |
17 |
| 7.5 |
No.of Grievances pending witch are older then two months |
0 |
| 7.6 |
No. of sitting of CGRFs in the Quarter |
9 |
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PASCHIM GUJARAT VIJ CO. LTD. ZONAL OFFICE BHUJ
CONSUMER GRIEVANCE REDRESSAL FORUM-BHUJ |
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| MONITORING REPORT OF 2nd QUARTER -2010/11 ( July-Sep-2010) |
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| SR. NO. |
PERTICULAR |
DETAIL |
| 1 |
Year |
2010 |
| 2 |
Quarter |
July-10 To Sep-10 |
| 3 |
Name of Licenses |
Paschim Gujarat Vij Co. Ltd., |
| 4 |
Name Of CGRF |
PGVCL ; Zonal Office ; Bhuj
Power House Compound Hospital Road,.
E-mail : bhujtech@gebmail.com
Phone no.02832 258052/253550 Fax:02832-250048 |
| 5 |
No of CGRF |
Bhuj Forum of PGVCL |
| 6 |
Detail of Member |
| 6.1 |
Chairman |
Shri J.B.Parekh ( Addl.Chief Engineer)
PGVCL ; Zonal Office- Bhuj.
E-mail :acebhuj.pgvcl@gebmail.com
PH- M-9978936291 |
| 6.2 |
Convener |
Shri B.N.Thakkar (SA.Rev)
PGVCL ; Circle Office- Bhuj.
E-mail aorbhj.pgvcl@gebmail.com
PH- M-9925213352 |
| 6.3 |
Member |
Shri H.A.Gadhavi
PGVCL ; Circle Office- Bhuj.
PH- M-9429003359 |
| 7 |
Details of Grievances Dispose of by BHUJ CGRF |
| 7.1 |
No. of Grievances outstanding at the close of previous Quarter |
1 |
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No. of Grievances received during the Quarter |
3 |
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No. of Grievances disposed during the Quarter |
3 |
| 7.4 |
No.of Grievances pending at the close of Quarter |
1 |
| 7.5 |
No.of Grievances pending witch are older then two months |
0 |
| 7.6 |
No. of sitting of CGRFs in the Quarter |
2 |
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PASCHIM GUJARAT VIJ CO. LTD CORPORATE OFFICE RAJKOT
CONSUMER GRIEVANCE REDRESSAL FORUMS |
| 03 forums of PGVCL (Rajkot Forum-Bhavnagar Forum-Bhuj Forum) |
| MONITORING REPORT OF 2nd QUARTER -2010/11 (July-Sep-2010) |
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PERTICULAR |
RAJKOT FORUM |
BHAVNAGAR FORUM |
BHUJ FORM |
TOTAL OF 03 FORUMS OF PGVCL |
| 1 |
Year |
2010 |
2010 |
2010 |
2010 |
| 2 |
Quarter |
July-10 To Sep-10 |
July-10 To Sep-10 |
July-10 To Sep-10 |
July-10 To Sep-10 |
| 3 |
Name of Licenses |
Paschim Gujarat Vij Co. Ltd., |
Paschim Gujarat Vij Co. Ltd., |
Paschim Gujarat Vij Co. Ltd., |
Paschim Gujarat Vij Co. Ltd., |
| 4 |
Name Of CGRF |
Rajkot Forum
PGVCL ; Corporate Office ; Laxminagar, Nana Mava Road, Rajkot-3
E-mail :forum.pgvcl@gebmail.com
Phone no.0281-2380425 / 27 Fax:0281-2380428 |
PGVCL ; Zonal Office ; Bhavnagar
Old Power House Compound Chavdi Gate.
E-mail : forumbhavnagar.pgvcl@gebmail.com
Phone no.0278 2521760/61/62 Fax:0278-2521763 |
PGVCL ; Zonal Office ; Bhuj
Power House Compound Hospital Road,.
E-mail : bhujtech@gebmail.com
Phone no.02832 258052/253550 Fax:02832-250048 |
There are Total 03 Forums are Functioning under Pashchim Gujarat Vij Co. Ltd. |
| 5 |
No of CGRF |
Rajkot Forum of PGVCL |
Bhavngar Forum of PGVCL |
Bhuj Forum of PGVCL |
03 Forums of PGVCL |
| 6 |
Detail of Member |
| 6.1 |
Chairman |
Shri M.B.Jadeja (Chief Engineer)
PGVCL ; Corporate Office- Rajkot
E-mail : cetech.pgvcl@gebmail.com
Phone no.0281-2380425 / 27 Fax:0281-2380428 : Mob:.9925212971 |
Shri K.M Bhuva ( Addl.CE)
PGVCL ; Zonal Office- Bhavnagar.
E-mail :ace-wbzone@gebmail.com
PH- M-9879618766 |
Shri J.B.Parekh ( Addl.Chief Engineer)
PGVCL ; Zonal Office- Bhuj.
E-mail :acebhuj.pgvcl@gebmail.com
PH- M-9978936291 |
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Convener |
Shri K.D.Viradia (Superintendent of Accounts)
PGVCL ; Corporate Office- Rajkot
Phone no.0281-2380425 / 27 Fax:0281-2380428
M.No.: 99252 13967 |
Shri M.B. Joshi(I/C. Dy.CAO)
PGVCL ; Zonal Office- Bhavnagar.
E-mail dcao-wbzone@gebmail.com
PH- M-9687662564 |
Shri B.N.Thakkar (SA.Rev)
PGVCL ; Circle Office- Bhuj.
E-mail aorbhj.pgvcl@gebmail.com
PH- M-9925213352 |
| 6.3 |
Member |
Shri M.A.Mandhra
PGVCL ; Corporate Office- Rajkot
M No.:9825273518 |
Shri J,V Prajapati
PGVCL ; Zonal Office- Bhavnagar.
PH- M-9909152533 |
Shri H.A.Gadhavi
PGVCL ; Circle Office- Bhuj.
PH- M-9429003359 |
| 7 |
Details of Grievances Dispose of by ALL 03 CGRFS - RAJKOT,BHAVNAGAR & BHUJ OF PGVCL |
| 7.1 |
No. of Grievances outstanding at the close of previous Quarter |
14 |
24 |
1 |
39 |
| 7.2 |
No. of Grievances received during the Quarter |
53 |
25 |
3 |
81 |
| 7.3 |
No. of Grievances disposed during the Quarter |
60 |
32 |
3 |
95 |
| 7.4 |
No.of Grievances pending at the close of Quarter |
07 |
17 |
1 |
25 |
| 7.5 |
No.of Grievances pending witch are older then two months |
07 |
0 |
0 |
7 |
| 7.6 |
No. of sitting of CGRFs in the Quarter |
01 Sitting On 25-08-2010 , 10 case heared and disposed by Forum Committee 01 |
9 |
2 |
12 |
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ALL CONSUMERS ARE
REQUESTED TO SEND THEIR GRIEVANCES TO THE CONCERNED FORUM AS ABOVE BY POST
OR BY HAND DELIVERY OR BY E-MAIL TO CONVENER OF RESPECTIVE FORUM
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PRESENTED BY
PASCHIM GUJARAT VIJ
COMPANY LIMITED, CORPORATE OFFICE, RAJKOT
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