Performa SoP 016: Release of New Connection status
	COMPENSATION DETAILS
	Sr. No	Event	Compensation	No of cases where compensation was given (in numbers)	Amt of compensation paid (in Rs.)
PGVCL	1	Duty to provide supply	NIL	NIL	NIL
		a) New Connection		NIL	NIL
		b) Additional Load		NIL	NIL
		c) Temporary supply		NIL	NIL
		d) Shifting service connection		NIL	NIL
		e)Transfer of service connection		NIL	NIL
		f) Change in tariff category of consumer		NIL	NIL
	2	Complaints in billing	NIL	NIL	NIL
	3	Replacement of meters	NIL	NIL	NIL
	4	Interruption of supply	NIL	NIL	NIL
	5	Voltage fluctuations and complaints	NIL	NIL	NIL
	6	Responding to consumer's complaints	NIL	NIL	NIL
	7	Grievance Handling	NIL	NIL	NIL
	TOTAL