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PGVCL Online Payment Consumer Complaint / Suggestion Form

Incase your payment shows "Failed" or "Pending", kindly verify your bank account/credit card statement. If your amount is debited then you need not reinitiate the same. Your payment status will be reconcile and updated after 5 working days from the date of payment. We request you to kindly re-check the payment status after 5 working days by login at -> History -> Payment History.

Consumer Number (ગ્રાહક નંબર)* :   (11 or 5 digit without "/")
Your Name* :  
Your Contact No :  
Your Email ID* :  
Payment Amount :  
Payment Date :   (DD/MM/YYYY)
Payment Mode :  Net Banking     Credit Card     Debit Card     Wallet
Payment Started at :  
Bank Name:  
Payment Reference No :   (15 digit)
Describe your problem in detail* :  
1) Valid Attachment file types are Word, Excel, PDF and JPG image only.
2) Maximum File Size is 1 MB per Attachment.
3) Kindly attach Bank Statment, Wallet Receipt as proof of payment.

Regd. & Corporate Office Contact:

"Paschim Gujarat Vij Seva Sadan"
Off. Nana Mava Main Road,
Laxminagar, Rajkot-360004

Customer Care Centre:
1800 233 155333 / 19122 (Toll Free)
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